Security and compliance

We follow a documented security programme, based on ISO 27001, and we're working towards the frameworks below.

In progress

Work that is under way now.

  • GDPR (EU) and UK GDPR
  • India DPDP Act 2023 and DPDP Rules 2025
  • CERT-In Directions 2022
  • India IT Act section 43A and SPDI Rules
  • PCI DSS v4.0.1 SAQ-A, with card details staying on Razorpay's hosted page
  • CSA STAR Level 1 self-assessment
  • OWASP ASVS Level 1 self-assessment
  • EU AI Act Article 50, on telling people they are talking to an AI
  • European Accessibility Act and WCAG 2.1 AA
  • EU Data Act, on exporting shop data and switching
  • EU Digital Services Act
  • ePrivacy and UK PECR
  • US TCPA and CAN-SPAM
  • TRAI TCCCPR and DLT
  • Meta Platform Terms and WhatsApp Business Policy
  • Google Play policies
  • Sanctions checks by country, phone and email domain

Planned

Next on the list.

  • ISO/IEC 27001:2022, with the work planned for early 2027
  • ISO/IEC 27701, as an optional addition to that audit
  • Penetration test by a CERT-In empanelled auditor

Later

If customers ask for them.

  • SOC 2 Type II
  • Cyber Essentials (UK)
  • ISO/IEC 42001, for AI management

We don't hold any of these certificates yet. This page shows where the work stands today.

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