Leads, customers, deals and broadcasts share one record with the orders. Your team can see who needs a reply today.
Someone who writes, calls or signs up becomes a lead. If they are already a customer, Commstate matches them, so nobody is kept twice.
Log a call or message in one line and set the next step. Every lead carries a score you can read.
Set how fast a new lead must hear from you. When a promise slips, the lead goes on today's list.
Profile, orders, chats, calls, tasks and deals sit together. Each card fills in when you turn that part of Commstate on.
Build a segment from what customers did. It counts who matches at the moment you use it.
Each deal moves through your own stages until it is won or lost. A lost deal always gives a reason.
Send a priced quote on WhatsApp or email. The customer opens a link, with no sign-in, and taps accept or decline.
Pick a segment or tags, then a WhatsApp or email template. A dry run shows who gets it, and why the others do not.
Design an email with your products and a coupon, test two subjects and send. Or switch on a ready-made sequence.
Set the orders and spend that make someone a VIP.
Tag, change stage or export the customers you pick.
Keep it on the customer, and new orders pick it up.
Sent, delivered, clicks, codes redeemed and orders, side by side.
Ask for your hot leads, or mark someone qualified.
A new lead, a missed promise or a won deal can start one.
Customers, broadcasts and automations in the Android app.
Growth and up include the CRM, the pipeline and broadcasts. Customer profiles come with every plan, Starter included.
No. A lead is a customer record, so one person is never kept twice. When they buy, the same record carries on.
Marketing messages go only to people with marketing consent. Consent is checked in the dry run, and again as each message goes.
A Growth plan or higher and your email connected. Your From domain must pass SPF, DKIM and DMARC before a campaign can send.
Connect your store and let one order run through. 14 days free, no card.
