All features

Keep your store. Run it all from one place.

Orders, products and customers come in from your store. Tracking and cancellations go back. Payments, parcels and books join the same order.

Shopify orders, the moment they are placed.

Install our app or paste a custom app token. Your last 30 days of orders come in, then each new one as it is placed.

  • Products, variants, collections and stock
  • Customers matched by phone or email
  • Refunds and returns follow
  • Abandoned checkouts for recovery
  • High-risk orders are tagged

Your Shopify store stays up to date.

When a parcel leaves, Shopify gets the tracking number. Later scans follow, and a cancellation here cancels the order there.

  • Tracking handed over on fulfilment
  • The customer is emailed once
  • Scans after that follow
  • Cancellations, notes and tags go back
  • Each push reports whether it worked

WooCommerce, with keys or our plugin.

Paste your REST API keys, or install the Commstate plugin and pair it with a code. Keys bring in your last 30 days of orders.

  • Keys are checked before they are saved
  • Orders update as they change
  • Products and variations come in
  • A sweep every 30 minutes fills any gaps
  • Shipment status goes back to your store

Take money with your own Razorpay account.

Add your keys and buyers pay on Razorpay's own page, with UPI, cards, netbanking or wallets. Paid orders update by themselves.

  • Checkout and payment links
  • Send a link on WhatsApp
  • Full or partial refunds reach Razorpay
  • A sweep catches missed confirmations
  • Test your keys before going live

India Post parcels, followed from the order.

Book at the counter as you always do. Upload the receipt or type the article number, and Commstate follows the parcel.

  • Tracking on every article
  • Counter receipts linked to orders, you confirm
  • Print labels and COD articles
  • Speed Post rates once you set your PIN
  • Match courier COD files to parcels

Zoho Books, kept in step.

Sign in to Zoho and match your accounts. Journal entries go across within minutes, so your accountant stays where they work.

  • Approved bills can go as bills
  • Accounts are suggested for you
  • Failures show the reason
  • A nightly check sends anything missed
  • One way, out to Zoho

No store yet? One is built in.

Pick a theme and sell on your own domain, with cart and checkout included. Its orders land in the same list.

  • Eight themes to start from
  • Your own domain
  • Razorpay at checkout
  • Cash on delivery confirmed on WhatsApp
  • No Commstate branding

Customers write in, wherever they are.

WhatsApp, Instagram, email and live chat reach one inbox. Each conversation sits next to the customer's orders.

  • WhatsApp updates and replies
  • Instagram DMs and comments
  • An email address for your shop
  • A chat widget for your store
  • Calls from the app and WhatsApp

And the small things that matter.

  • No extra fees

    Commstate adds nothing on top of Shopify's plan or Razorpay's rates.

  • Connect from your phone

    The Android app connects Shopify and WooCommerce during setup.

  • Told when it breaks

    Owners get an email if Shopify or WooCommerce disconnects.

  • Clear connection status

    See connected, sync failing or needs permissions at a glance.

  • A clean goodbye

    Disconnecting Shopify removes our webhooks first, then the token.

  • The parcel map

    Your parcels on a map, with their last scanned office.

  • API and webhooks

    Connect your own tools to orders, products and customers.

  • MCP

    Let your AI tools work with your shop.

Common questions

Which plan includes these?

Shopify and WooCommerce sync come with every plan, from Starter. The API, webhooks and MCP come with Growth and up.

Do I have to move my store?

No. Connect Shopify or WooCommerce and keep selling there. The built-in storefront is there if you want it.

Does Commstate change my products or stock on Shopify?

No. Products and stock are read from Shopify. Cancellations, tracking, notes and tags go back. Orders you create in Commstate are not sent to Shopify.

Can I book India Post from Commstate?

Not today. India Post does not offer booking over an API, so book at the counter, then link the receipt or type the article number.

Which couriers work?

India Post is the one carrier today. Others such as Delhivery are not built.

Try it on your next order.

Connect your store and let one order run through. 14 days free, no card.